Plan Managed Options

Plan Managed Options

Plan Management enables you to have choice and control without having to do all the administrative paperwork. We support you and make sure you get the guidance and support to purchase the services which best meets your individualised plan and life choices.

At ConneXtions we will assist you to:

  • Work out the best way to achieve your goals and get great value for money
  • Budget and finance your NDIS package
  • Pay invoices and make claims on the NDIA portal
  • Provide long-term, personal service with supportive technology
  • Work with the providers that you select.


We also provide Support Coordination and Workforce Options as part of our service model and we can work with you to build your capacity to manage budgets, self-direct and/or self-manage if you choose to.


Register with ConneXtions

To Register with ConneXtions for Plan Managed Services please complete the application form below and we will contact you to complete the registration:

Plan Management Service Agreement

For more information please contact our Plan Managed Team on (02) 6024 2460 or email accounts@conneXtions.org.au


We look forward to working with you!

Frequently Asked Questions:

Plan Management

  • Why use a Plan Manager?

    ConneXtions is a registered through the National Disability Insurance Agency to provide Plan Management Services.




    Plan Management enables you to have choice and control without having to all the administrative paperwork. We support you and make sure you get the guidance and support to purchase the services which best meets your individualised plan and life choices. 

  • How can a Plan Manager help me with my NDIS plan?

    Plan Managers are people who understand the NDIS and can help you to understand your NDIS plan.  We also work with you to pay your service providers, assist you with managing your NDIS service budgets.  

    ConneXtions Plan Managers will provide you with clear, accurate information and will help you towards learning how to self-manage your NDIS plan.  We will answer your questions and listen to your concerns.


  • How can I make sure Plan Management is in my next NDIS plan?

    You can work with your NDIS Planner, Local Area Coordinator (LAC) or Support Coordinator to request Plan Management in your next and subsequent NDIS plan.  The NDIS can assist you by including Plan Management funding to pay for your Plan Manager.  

    Contact NDIS: 1800 800 110 to find out more information and discuss your options.


  • Do I need to pay my Plan Manager?

    No. The NDIS include funding in your plan to pay your Plan Manager.  Your Plan Manager is paid directly by NDIS.  There is one establishment fee and usually 12 monthly fees and these are claimed by your Plan Manager directly from NDIS.  These will be reported each month on your statement.

  • Why can’t NDIS just put the money in my own account and I will manage my own NDIS Plan?

    Contact NDIS: 1800 800 110 to find out more information and discuss your options.



  • Can I be involved and learn more so I can self-manage my funds?

    Yes!  ConneXtions offers all Plan Managed participants the option of being involved and learning more.  We will work with you and include you in approving invoices, understanding your service budgets, and working towards self-management.  

    Call us on 02 6024 2460 (Toll free 1300 147 981)


  • ConneXtions is my Plan Manager: Do you have a mobile app I can download to my mobile phone or tablet?

    Yes!  ConneXtions’ app is available to download.  Call us on 02 6024 2460 (Toll free 1300 147 981) or email Accounts@ConneXtions.org.au and we will help you to activate your Careview Advantage app.

  • Where can I get more information about the NDIS Planning Process and accessing supports I need?

    The NDIS website has lots of valuable information in form of booklets and resources available to view and for download.  These resources explain using your plan, working with providers, home, equipment and supports.  Visit: www.ndis.gov.au/participants 

  • I do not agree with the NDIA’s decision about my NDIS Plan. Can I request a review?

    Yes!  Your first step is to speak with your Local Area Coordinator (LAC), your Support Coordinator, an NDIS Planner or Disability Advocate to request an NDIS internal review.  

    Link to learn more: www.ndis.gov.au/participants/how-review-planning-decision


    The Administrative Appeals Tribunal may also review an NDIS decision.  You can find out how to apply for a review, understand the steps involved, and how AAT may be able to assist you.

    Link to learn more: aat.gov.au/steps-in-a-review/national-disability-insurance-scheme-ndis/             


How can funding in plans be managed?


You have choice and control over how you use funded supports in your plan. This includes choice of how the supports are given which services providers you use.  For more information visit: www.ndis.gov.au/participants/creating-your-plan/ways-manage-your-funding/plan-managed-funding


Five ways to manage your plan

Agency Managed

This is where providers claim directly from the National Disability Insurance Agency (NDIA).

Plan Managed

Funding in your plan is allocated to a third party so they can manage the financial transactions in your plan.

Self Managed

You (or your nominee) directly manage the funds - all transactions are completed by the participant for services rendered.

Automated Payments (transport only)

These funds can be deposited into an NDIS bank account weekly, fortnightly or monthly to you directly.



Combination

 A combination of the above four options can also be used together to meet individual needs.

Do you have an enquiry?

Please contact us with your questions and we will get back to you as soon as we can!

Contact Us

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