Novel Corona Virus (COVID-19)

The realities of COVID-19 pose many significant health risks to our people, as employees and participants, families and support networks, especially those currently living with underlying and complex health issues.

ConneXtions continues to closely monitor and respond to the ever-changing Coronavirus (COVID19) conditions and guidelines.  The current escalation of cases is of paramount concern to ConneXtions.

We remain strongly committed to supporting our customers and assisting our team to safely manage work and life despite rapidly changing conditions, directives and information.  We acknowledge COVID-19 is posing new and confronting realities.

This edition of ConneXtions’ Participant Bulletin provides updates and information on our approach to the emerging COVID-19 issues, from NDIA Quality and Safeguards Commission, and Australian Government Department of Health.

ConneXtions’ Commitment

As a registered NDIS provider, ConneXtions is committed to the NDIS Code of Conduct, NDIS Practice Standards, TAC and all conditions of registration to provide safe, quality supports and services.  While there is a huge focus in the news media, social media and government announcements, ConneXtions is fully aware that some reporting is unstructured, and this alone can cause additional fear and confusion.

At ConneXtions, we follow all NDIS and TAC guidelines and rely upon quality information to inform our decisions and re-shape our service to meet the changing COVID-19 realities. This is the same information we provide to our customers, communities and employees.

Containing the Risks

Our NDIS registration requires careful assessment and management of all foreseeable possibilities and anticipated risks.  The COVID-19 pandemic adds a new, growing layer to our Risk Management Strategies.

Like all service providers, ConneXtions is finding COVID-19 incredibly challenging, requiring continual and significant reviews of our organisational policies, planning and capacity.  ConneXtions is investing significantly in contingency planning and confirming delivery requirements, to ensure continuity of services, minimise risk and disruption.

We are balancing our customer requirements alongside multiple factors, not only the risks of contamination which COVID-19 poses to all our NDIS participants, TAC clients, workforce, administrative and management personnel, and the communities we serve.

Avoiding Infection or Spreading the Virus

Hand Washing Duration: 20-30 seconds!
Washing your hands with soap and running water for at least 20 seconds is still the most effective way to eradicate germs.
Wash your hands after using the bathroom, touching your face, or when hands are visibly dirty.

Hand Sanitising Duration: 20-30 seconds!
To be effective at killing germs, hand sanitisers must contain an alcohol concentration of at least 70-95%
Rub your hands for hand hygiene.  Duration: 20-30 seconds.

How to Wash and Sanitise Your Hands….to stay healthy!

Duration: 20-30 seconds

  1. Apply a palmful of the product in a cupped hand, covering all surfaces.
  2. Rub hands palm to palm
  3. Right palm over left dorsum with interlaced fingers, and vice versa
  4. Palm to palm with fingers interlaced
  5. Backs of fingers to opposing palms with fingers interlocked
  6. Rotational rubbing of left thumb clasped in right palm, and vice versa
  7. Rotational rubbing, backwards and forwards with clasped fingers of right hand in left

Once dry, your hands are safe.

If you are exposed to, or fall ill with symptoms of COVID-19

1.     Seek medical assistance  | In a medical emergency call 000

2.     Advise ConneXtions immediately  | BH (02) 6024 2460 | AH 0488 99 88 48

Regularly review advice from Australian Government Department of Health