COVID-19 Update March 2020

On 30 January 2020, the World Health Organisation declared the Coronavirus (COVID-19) outbreak a Public Health Emergency of International Concern. ConneXtions is aware of the increasing risks introduced by the Coronavirus (COVID19), given the severe adverse effects associated with COVID-19, especially where people are more vulnerable because of disability.

ConneXtions is fully aware of our NDIS compliance and organisational capacity requirements, as regulated by NDIS Practice Standards and Quality Indicators, NDIS Code of Conduct for Providers, and NDIS Code of Conduct(Workers), embedded into all ConneXtions’ Policies and Procedures, decisions and actions.

ConneXtions March 2020 Client Bulletin addresses the immediate safety hazards introduced by the global outbreak of COVID-19, and the unrelenting requirements to maintain effective infection control principles to reduce its impact.

In line with our Infectious Diseases Control Policy,Connextions will be sponsoring our employees to complete Infection, Prevention and Control – online course in safe work practices to prevent and control infection in the workplace for your shared safety and wellbeing.

ConneXtions requests you notify us immediately should you suspect direct or indirect contact with a source of potential COVID-19 infection. ConneXtions will act at all times to prioritise the health and wellbeing of our clients and employees.

Toni Reeves
Executive Director


ConneXtions Focus

ConneXtions’ focus lies in protecting our people, as teams, participants and support networks, and addressing our core business obligations. We aim to ensure and protect the safety of our employees, participants, families and community networks.  The following advice is based upon guidelines issued by Australian Government Department of Health.

Step 1: Know the signs, symptoms and indicators of COVID-19
  •   Fever
 Cough    Sore throat   Tiredness/Fatigue 
     Symptoms appear similar to those of a common cold virus or respiratory illness
Step 2: Understandthe risk factors       
People most at risk from COVID-19 have recently:

Travelled to/from a high-risk country/region,and/or

Had contact with someone with a confirmed case of Corona Virus.

Step 3: Reinforce safe hygiene practices to control infection
  • Wash hands frequently with soap and water, before and after eating, after going to the toilet
  • Cover your mouth when coughing and sneezing (cough/sneeze into your elbow)
  • Dispose of used tissues in the bin then wash your hands
  • Use alcohol-based hand sanitiser frequently
  • Avoid contact with others (eg: touching, kissing, hugging, shaking hands, other intimate contact)
Step 4: Quarantine/Self-Isolate
Adhere to a strict self-exclusion period of 14 days.
Step 5:  Advise ConneXtions immediately if you have recently:
  • Returned from a country or region that is at higher risk for COVID-19
  • Traveled to (including transitioning through) mainland China in the 14 days before illness onset
  • Left of transited through Iran on or after 1 March 2020
  • Traveled from the Republic of Korea (South Korea) on or after 5 March 2020
  • Had close or casual contact with a confirmed case of COVID-19 in the 14 days before illness onset

Important Next Steps

1.     Seek medical assistance  | In a medical emergency call 000

2.     If you are exposed to, or fall ill with symptoms of COVID-19, advise ConneXtions immediately

BH (02) 6024 2460 | AH 0488 99 88 48

3.     Regularly review advice from Australian Government Department of Health.